Support — Apple
Everything below is about the Apple version of Scorecard. If a question is not answered here, write to sl.scorecard@gmail.com — messages go to one person and replies usually come within a few days.
Reporting a bug or requesting a game
Open Contact Us on the home screen and choose Report a Bug or Request a Game. That opens a pre-addressed draft in Mail with your device and app version already filled in, which saves a round trip. Nothing is sent until you tap send, and you can edit or delete any of it first.
Writing directly to sl.scorecard@gmail.com works just as well — please mention your device, the game you were scoring, and what you expected to happen.
Where your games are kept
A game I was in the middle of
Games still in progress are under Saved Games on the home screen. Scorecard saves as you score, so closing the app mid-round does not lose anything.
A game that finished
Finished games move to the Scorecard Archive, which is a separate item on the home screen rather than a section inside Saved Games — one list holds games you can go back to playing, the other holds games that are over. Archived scorecards can be exported as a PDF to share or keep.
Something disappeared from the archive
The archive keeps either a set number of scorecards or a set amount of storage — whichever you chose under Settings — and drops the oldest once that limit is reached. Raise the limit there if games are going before you are done with them.
Keeping devices in step
What syncs through iCloud, and what does not
If you are signed in to iCloud, your settings travel between your own Apple devices: theme, dice, home screen layout, favourites, manual game order, your saved player roster, the archive retention setting, and which walkthroughs you have seen.
Your saved and archived scorecards do not sync and stay on the device that created them. This is deliberate rather than a limitation of the moment: iCloud key-value storage is a small preferences store, not a document store, and scorecards with their PDFs would not fit in it reliably.
Settings are not reaching my other device
Check that both devices are signed in to the same iCloud account and that Scorecard is turned on under iCloud in Settings. Sync is not instant — it moves when the system decides to, so give it a minute and reopen the app.
Turning iCloud sync off
Turn Scorecard off under iCloud in your device's Settings. The app keeps working normally; each device simply keeps its own settings from then on.
Playing together
Scoring the same game from several devices
One device hosts the game and the others join it. Everyone must be on the same Wi-Fi network — this runs directly between the devices, with no internet connection and no server in the middle. Guest networks and networks with client isolation switched on will block it, which is the usual reason a game does not appear in the join list.
Playing with someone on Android
Yes, for the games both platforms support. Discovery works across platforms on the same Wi-Fi network, so an iPhone can host and an Android phone can join, or the other way round.
A device cannot see the game to join
Work through these in order: both devices on the same Wi-Fi network (not one on cellular); Scorecard allowed under Local Network in Settings → Privacy & Security; the host still on the game screen; and the network not a guest or isolated one. Toggling Wi-Fi off and on on the joining device clears most remaining cases.
Apple TV
Putting the scoreboard on the television
Install Scorecard on the Apple TV and open it, then use Show on TV from the game on your iPhone or iPad. Both need to be on the same Wi-Fi network. The Apple TV is display-only — it shows the scoreboard, and scoring stays on the device you are holding.
The television is not listed
The Apple TV app must be open and on the same network, and the phone needs Local Network permission as above. If the TV is on Ethernet and the phone on Wi-Fi, they must still be on the same subnet.
Apple Watch
What the watch can do on its own
The watch app scores a subset of games without your phone: Pickleball, Tennis, Table Tennis, Volleyball, Golf, Disc Golf, Rounds Won and Points. It also mirrors a game running on your phone, so you can glance at the score or tap in a point from your wrist.
Recording a workout while you play
Scorecard can run a workout during a game so it counts toward your Activity rings. If you grant permission, it reads your heart rate and active energy while that workout is running and saves the finished workout to the Health app. Decline it, or withdraw it later in the Health app, and everything else works normally.
Keeping the screen on
There is no in-app switch for this on Apple Watch, and that is not an oversight. The settings that would hold the screen awake are either category claims a scorecard would be misrepresenting itself to make, or would mean writing to your health record just to keep a display lit. The control that actually works is Apple's own: Settings → General → Return to Clock on the watch, where you can give Scorecard a longer window before the face returns.
Resetting a score by accident
Resetting is a long press on the toolbar gear followed by a confirmation, so a single tap cannot clear a game.
Golf and location
While a golf scorecard is open, Scorecard can use your location to measure how far a shot travelled. It is used only while the app is in use, only for that measurement, and is never recorded or sent anywhere. The permission is optional and the rest of golf scoring works without it.
Scrabble
Scrabble takes the word you played rather than a score and works the points out for you, checking it against a built-in word list. That list is English only, so Scrabble is not offered while the app is drawing itself in another language — a checker that called a valid Swedish word invalid would be worse than not offering the game at all. A Scrabble scorecard saved before the language changed still opens normally. A word the checker rejects voids the whole turn; the ruling is stored on the word, so every device in a shared game reaches the same score.
Language and appearance
Scorecard is available in English, German, Spanish, French, Italian, Brazilian Portuguese, Dutch, Polish, Turkish, Danish, Norwegian, Swedish and Japanese. By default it follows your device, and you can override it in the app's own Settings — which also carries the theme and home screen layout options.
Purchases and refunds
Scorecard has no in-app purchases, no subscription and no advertising. If you bought the app and want a refund, that is handled by Apple rather than by the developer — use reportaproblem.apple.com.
Deleting your data
Everything the app stores lives on your own devices, so deleting the app removes it from that device. To clear what iCloud is holding, turn Scorecard off under iCloud in Settings before deleting it. Nothing is held on any server, because there is no server.
Privacy
Scorecard collects no data about you — no accounts, no analytics, no third-party SDKs. The full policy is at stevenlarsen23.github.io/scorecard-privacy.